Support when you need it most

Car, Motorbike & Commercial Vehicle Claims

Being involved in a road accident can be a stressful experience. Our priority is to minimise disruption and help you get back on the road as quickly and smoothly as possible.

Your policy documentation includes a European Accident Report Form (Parte Europeo de Accidente). This form should be completed and signed by all parties involved at the time of the incident wherever possible. If this cannot be done immediately, it should be completed as soon as possible afterwards and submitted to your insurer within seven days.

If you cannot locate the form, please download and print it here:

This is the Generali claims form, please download and print it here:

Breakdown Assistance

If you are insured with Generali Seguros and require roadside assistance following an accident or mechanical breakdown, please call:

All Other Claims

For all other types of claims, please contact us as soon as possible with brief details of what happened, when it occurred, and a contact telephone number.